Refund & Replacement Policy

At Milk Box, customer satisfaction is our priority. If you are not satisfied with your purchase, please review our refund and replacement policy below.

Eligibility for Replacement

You may request a replacement if the product you received is damaged, defective, or incorrect. Please contact us within a reasonable time after receiving the product.

Refund Policy

Refunds may be issued in certain cases where a replacement is not possible. Once your request is reviewed and approved, the refund will be processed through the original payment method.

Conditions for Refund or Replacement

• The product must be unused and in its original condition.
• You must provide proof of purchase.
• The issue must be reported within the specified time after delivery.

Non-Refundable Situations

• Products that have been used or altered.
• Requests made after the allowed reporting period.
• Damage caused by improper handling after delivery.

Processing Time

Once your refund or replacement request is approved, it may take a few business days to process and reflect in your account.

Contact Us

If you have any questions about our Refund & Replacement Policy, please contact us at info@milkbox.in.